- In business 11 years
- Funding modelSeed funded (profitable since 2014)
- Team size 330
We’re just some humans who think computers should do more work.
How do you maintain flexibility & balance for your team?
Zapier is 100% distributed. We work asynchronously and do not have mandated core hours. Each teammate can choose the schedule that best fits their needs. We use Slack primarily, but there is no expectation on times when someone will answer. Many of us utilize Clockwise to pause notifications and create space for deep work.
Remote First Parental Leave Flexible Schedule Mandatory Minimum Vacation
How do you ensure autonomy and plan for the future?
We use OKRs for our company goal-setting. Objectives are decided at the executive level and the KRs to achieve them come from everyone at the company. We are all encouraged to participate in this process.
Async Communication Deep Work Long-Term Planning Shared Goal Setting
How does your company try to hire people from underrepresented groups and improve the diversity of your team?
Zapier is dedicated to building an open and inclusive work environment—one that's safe for people of all backgrounds.
This takes effort. There's always more work to be done towards that goal. We think it's worth pursuing, though. Diverse teams are more creative and build better products. They make better decisions and have more successful companies. They're better able to represent the global community at large.
At Zapier, we also think that hiring and fostering a diverse team is just the right thing to do. We've had candid conversations as a company about the experience of our teammates through the employee lifecycle—from the first impression we make as a company to our internal promotion process to our exit interview. We’ll continue to have those candid conversations and to invest in our efforts to improve.
Several team members suggested publishing a public changelog of each step we've taken to improve our hiring process. You can view this living document anytime.
How do you support your team to grow and improve?
We have an L&D budget for each person at the company. We have a coaching program available to everyone at the company, as well as internal and external coaching resources. Our L&D is also working on several new initiatives and offerings around Accountability, Prioritization, and Difficult Conversations.
Professional Allowance Regular 1×1’s Personal Growth Plans Mentorship Process
Perks and benefits
- Profit sharing
- 401k (RRSP matching)
- Equipment provided (computer, monitor, etc)
- Team retreats
- Peer recognition
- Book allowance