- In business 12 years
- Funding modelVC
- Team size 120
Help Scout empowers customer-centric businesses with software that serves people in the most human, helpful way.
Help Scout profile
How do you maintain flexibility & balance for your team?
Also, we offer a sabbatical — after 4 years at Help Scout you get 1 month off plus $2500 to do something fun.
How do you ensure autonomy and plan for the future?
How does your company try to hire people from underrepresented groups and improve the diversity of your team?
Follow the data
DEI is a living, breathing thing, and just like any great product or culture, it has to be nurtured. The work is never done. We publish all the numbers to hold ourselves accountable to continuous improvement. There’s always more we can do to build a diverse and inclusive workplace.
How do you support your team to grow and improve?
Perks and benefits
- 401k program
- Conference allowance
- Home office allowance
- Team retreat(s)
- Book allowance
- Peer recognition
Instead of annual raises, we give raises as soon as someone meets the goals in their roadmap.
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