SureSwift Capital

While we’re definitely a fast-paced place to work, we believe in life-work balance, not the other way around. Being remote-first, evaluating on performance and results, and offering flexible hours is a huge part of how we achieve that. By giving our people clear goals and setting them loose to accomplish them on their own terms, we avoid a lot of the issues that traditional, office-bound teams run into like overscheduling and equating time at a desk with productivity. Our leadership team also works hard to be the example here, and we take time out to celebrate our wins and schedule in breaks.

We run a portfolio of businesses, so we operate with a shared services model (functions like HR, Finance, and Growth work across the portfolio), but each portfolio company also has a dedicated team. 

Every team member is involved in annual and quarterly planning and goal-setting for their work, and each team has a weekly meeting to track progress towards those bigger goals. 

Once a quarter, we also bring the entire company together for an update on the overall vision of SureSwift, to welcome new team members, and answer questions, and of course, we use tools like Slack to catch up in between.

One of our favorite things about being remote-first is that diversity can be wired in. We have teammates in 14 different time zones across the globe, and they all grew up with different backgrounds, goals, ideals, and beliefs. All of our positions are remote-first, but we might set a specific time zone for a position both to align with our customers and to continue to grow a global, diverse team. 

To avoid bias in the hiring process, we have top applicants submit a sample project because we think the best way to judge someone’s work is to let it speak for itself. We welcome people of color, lesbian, gay, bisexual, transgender, non-binary, parents, and those with disabilities to apply. And we evaluate our employees not only on work performance but also on core values to ensure that we’re creating a culture that’s welcoming to all. 

One of the areas we’d like to continue improving on is broadening diversity within each of our departments because we believe it leads to better thinking and stronger teams.

We’ve overhauled our entire planning and meeting structure to set clear, achievable goals for every single person in the company, and our weekly meetings are used to identify, discuss, and solve issues instead of just reporting out on status. 

Each team member also has a lead or manager who meets with them regularly one-on-one and reviews areas for personal growth and development with them quarterly. 

Because we’re a rapidly growing company, there is also a lot of opportunity for learning and development, either by working in the same role on a different business in our portfolio or by taking on a new role within the company, and we promote from within whenever possible.