- In business 9 years
- Funding modelBootstrapped
- Team size 10
KnowledgeOwl is a knowledge base software-as-a-service company with a mission to make life better for ourselves, our teammates, our customers, and our communities too.
How do you maintain flexibility & balance for your team?
How do you ensure autonomy and plan for the future?
Everyone is invited and encouraged to participate in running the business, from our biweekly Braintrust meetings, where we come together to vote on and discuss issues from the team, to our annual and quarterly strategic planning meetings where we vote on and decide on what is most important to the business.
We are working toward transitioning to employee ownership as a 100% remote, global team.
How does your company try to hire people from underrepresented groups and improve the diversity of your team?
As part of our 2025 vision, we have been working on implementing a JEDI Council and we are in need of someone to champion this project. The vision is that the JEDI Council will to steward justice, equity, diversity, and inclusion at KnowledgeOwl. The team aims to create and implement systems and processes to respond to current social events as well as shifts in business and political landscapes. In the future, we hope they will not only advise our team but also facilitate internal workshops, conversations, and other learning opportunities.
We have taken steps to remove unconscious bias from our hiring process. One way we try to do this is through an application survey for the initial screen. We remove personally identifiable information such as name, location, and background from the initial screen. We also do not require degrees or resumes, hopefully casting a wider net and encourage people of all backgrounds to apply.
How do you support your team to grow and improve?
We also aim to support our team in actively learning and teaching. We offer the following benefits to owls working 20 or more hours per week: 20% time for learning and professional development activities, a learning budget to support learning and professional development activities that team members wish to pursue, and speaker support for team members who are invited to speak to their peers about their area of expertise.