- In business 24 years
- Funding modelBootstrapped
- Team size 45
Privacy-first email built for you. Make an impact in a company driven by values.
You’ll work on our best-in-breed email, calendars, contacts and more. Improving our customers’ experience, keeping it secure and a delight to use, is what we do every day.
You’ll be part of our collaborative team, including front- and back-end developers, designers, researchers, our support team, and more. Our teams are primarily based in Philadelphia, Pennsylvania and Melbourne, Australia. We have a strong in-person culture, combined with plenty of individual flexibility -- because your job should work for your life, not the other way around. Everyone on our team is set up for work from home, whether it's part of your planned schedule or just to deal with a plumbing emergency.
At Fastmail, we believe in helping people live a connected, enriching life, and that’s not just for our customers. Our staff is composed of people with real lives and diverse interests, and our enthusiasm for pursuing what matters is foundational to who we are. We offer great benefits, competitive pay, and an environment where you can thrive as a whole person.
How do you maintain flexibility & balance for your team?
Fastmail has staff in the US, Australia, and India. Our teams work closely together, which means a meeting at off-hours, now and then. Because no one should be expected to read chat scrollback, Slack is explicitly noted as a replacement for live conversation only. We do our best work when we work together, so we have more permanent written resources to help us collaborate: Notion is for everything from strategic and project planning to staff pet bios; we developed our Topicbox product to help teams share the information they were already putting into email every day, and treat that as our repository of must-have internal info for projects, clients, and teams.
We ask for flexibility from the team and of course, prioritize providing it in return. We work with staff to figure out regular schedules that keep us connected to one another without feeling welded to our work. We work hard to share skills, so there are no single points of failure. Our (rare) emergencies get handled by someone on the other side of the globe during their workday!
How do you ensure autonomy and plan for the future?
Work happens mostly in small cross-functional teams that work together to address the parts of the problem where they're the experts. (Project managers are here to help the various teams' work mesh and to keep the wider company in the loop.)
How does your company try to hire people from underrepresented groups and improve the diversity of your team?
How do you support your team to grow and improve?
Ongoing support starts in your bi-weekly 1:1s with your manager. This is your time, to discuss your personal goals, your challenges, the kinds of opportunities you're looking for, and to get feedback and coaching. This will also be the place to discuss formal professional development opportunities. We allocate a professional development budget for everyone on staff, and we want you to use it to grow!
Perks and benefits
- 2 weeks paid sick leave
- 10 national holidays
- Paid parental leave
- Annual professional development budget can be directed to conferences, classes, board opportunities, and more
- Paid sabbatical program for team members who work for us for 7 or more years (and we're proud of the number of people on staff who have stayed long enough to have it!)
- In non-COVID times, most staff have the opportunity to travel to our other main office (Melbourne, Australia or Philadelphia, USA)
- Work computer of choice
US roles also add:
- Generous medical and dental coverage, available on day one
- Retirement plan with employer match
- Home internet reimbursement of $75/month
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