- In business12 years
- Funding modelBootstrapped
- Team size33
Balsamiq is the maker of the industry-leading rapid wireframing software that combines the simplicity of paper sketching with the power of a digital tool so that teams can focus on what’s important.
How do you maintain flexibility & balance for your team?
We’re optimized for working from home. We have people in Europe (Italy, France, Germany, the Netherland) and the US (around Chicago, IL and in the San Francisco Bay Area, CA). While we like for people to be online during Balsamiq’s “golden hour” (8am–9am PST, 5pm–6pm CET) so we can have some meetings, we don’t track hours worked. We expect employees to take roughly 5 hours a week for exercise and 5 hours a week for professional development (learning something, or volunteering…)
How do you ensure autonomy and plan for the future?
We’re mostly a flat organization. We have teams and projects, and roles for both: people can be lead, organizer, contributor or advisor. You may be a lead and organizer for one project, and a contributor for another. Same for teams. Work emerges and teams are formed organically. Planning is done collaboratively inside the teams, and across teams. It’s all pretty fluid, really. :)
We use Slack a lot, but we also encourage people to quit it any time they need to do deep work. We don’t subscribe to the “everything must be async” mantra… chat or a meeting is often a lot more efficient, and we all need human contact, especially when working remote. Sync is more fun! :) Given that we’re in very different timezones, a lot of our work is async anyways, as our colleagues are asleep for most of our workday. :)
How do you support your team to grow and improve?
We don’t have KPIs. We have a Professional Development budget, and encourage everyone to take 5 hours a week doing PD work. Each employee chooses another employee (or more) to be their career coach, and meets with them quarterly, to review and plan. We don’t have a great way to deal with long-term career plans right now, but we’re working on it.
Perks and benefits
- 401k program
- Profit sharing
- Conference allowance
- Home office allowance
- Team retreat(s)
- Annual raises
- Book allowance
Lots more! We pay 100% medical for employees and families, for instance. We also have a donation program (3% of profits gets donated by the employees to causes they care about.)